Repairs
Road Test
A technician drives your vehicle to find a problem that only shows up on the road.
Some problems only show up while driving: a noise at highway speed, a vibration, a rough shift or a pull to one side. On a road test, a technician drives your vehicle in the conditions where the problem happens, so we can hear and feel it for ourselves before recommending a repair. Road tests need advance notice: once you've booked, we'll contact you to arrange when to bring your vehicle in.
Book this if
- There's a noise, vibration or shake that only happens while driving
- The transmission shifts roughly, slips or hesitates
- The vehicle pulls to one side, or the steering feels off
What's included
- A drive in the conditions where the problem happens
- A plain-language explanation of what we found
- An estimate for any repair it needs
Good to know
- Road tests need advance notice, so we can set time aside for one. Book as early as you can.
- The time you pick when booking is a request. We'll contact you to confirm it, or to arrange another time to bring your vehicle in.
- Tell us when the problem happens: the speed, the weather, the road, and whether the engine is cold or warm.
- Leave enough fuel in the tank for the drive.
Questions
Why do road tests need notice?
A road test takes a technician away from the shop for a while, so we plan it around the day's other work. With notice, we can set the time aside and let you know when to bring your vehicle in.
What if the problem doesn't happen on the road test?
Problems that come and go can be hard to catch. The more you tell us about when it shows up, the better the chance we can recreate it.
More in Repairs
All services →Check Engine & Warning Lights
Check engine, ABS, oil pressure or any other warning light on your dash.
Brakes
Inspections, pads and rotors, caliper service and brake fluid.
Engine & Transmission
Won't start, running poorly, noises, overheating or won't move.
Fluid Leaks
Oil, coolant or any other fluid leaking from your vehicle.
Battery & Charging
Battery testing and replacement, starters, alternators and charging problems.
Electrical Diagnostics
Power windows and locks, gauges, blown fuses, wiring and electrical problems that come and go.
Lighting & Bulbs
Headlights, brake lights, turn signals and any other lights.
Heating & A/C
No heat, no A/C, or it only works some of the time.
ADAS Calibration
Camera and sensor calibration for lane keeping, adaptive cruise and other driver-assist features.